After creating hundreds of thousands of presentations, Nancy Duarte discovered a framework in 2010 that changed her life.
She mapped it over Martin Luther King's "I Have a Dream" speech and Steve Jobs introducing the iPhone.
Both aligned perfectly.
She cried in her office - the pattern she'd been desperate to find was real.
See, most founder pitches fail the same way. You stack all the customer pain points at the start, then demo your product at the end.
By the time you reach your solution, people have already decided if they're interested. They tuned out at slide 8.
Duarte's Sparkline does the opposite. You alternate between “what is” and “what could be” throughout the entire pitch. Pain, solution. Pain, solution.
The pattern works because contrast commands attention and open loops create psychological discomfort. The brain needs recurring tension to stay engaged:
- MLK toggled between injustice now and "I have a dream" repeatedly.
- Jobs contrasted clunky smartphone limitations with iPhone capabilities throughout the 80-minute presentation.
- JFK alternated between the US’s space limitations and “we choose to go to the Moon in this decade.”
Each toggle made staying in the current state unbearable.
The execution:
1. Make your customer the hero by using their exact words
Interview five target customers or investors before you build slides. When they describe frustrations, use their language verbatim. This proves you understand their reality before pitching your solution.
2. Paint “what could be” with sensory detail
Not better accommodations. Instead: a family arrives in Paris, their Airbnb host left fresh croissants and a handwritten neighborhood guide on the kitchen table. They feel like locals, not tourists. Concrete outcomes stick. Abstract benefits are forgotten.
3. Alternative problem/solution throughout - never batch
Pain 1, solution 1, pain 2, solution 2, pain 3, solution 3. Never group all problems then all features. Batching lets investors and customers mentally check out before you finish.
4. End with an immediate next step (24-48 hours)
For investors: “By Friday, confirm the partner meeting date and three references you want to call.” For customers: “By tomorrow, send three use cases and I'll record a custom demo by Wednesday.” Make the decision immediate and concrete.
Watch for these signals mid-pitch:
You're losing them when investors lean back, check phones, or pivot to questions about your burn rate and competition.
You're winning when customers interrupt to describe their specific use case, ask about implementation timeline, or want to loop in their team immediately.
When every startup in your category has similar features, the pitch that creates unbearable tension wins the round, the sale, and the talent.
Act